Have your say on which features you would like to see in a new telephone system.

Telephone System Survey March 2024

Have your say on what you think should be part of the new phone set-up. We want this to be the best for our patients and the practice.
Thank you for filling this questionnaire.

What would you like to see in a new system?

Option to check or cancel appointments without needing to speak to a receptionist

Keep position in the queue with a call back option

Option for certain groups of patients (like patients on the palliative care/end of life register) to be bumped up the queue

Menu option (press 1 for appointments, press 2 for results, etc)

Receive real-time updates on your position in the queue

Receive information about the practice and services while waiting in the queue

OtherOther

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