| If you’re living in a Berneslai Homes property and are struggling with your bills or food, the Hardship Fund may be for you. Berneslai Homes can offer support with gas and electric bills through pre-payment vouchers or help to buy food and toiletries. In some cases, help can be given to tenants with energy arrears of less than £750 through a one-off payment. What can households get through the Hardship Fund? The fund has a £750 cap per household within twelve months. This payment is to be used on fuel costs, food, or both. A Berneslai Homes officer will complete a full application and income and expenditure form to assess whether a tenant is eligible for the fund. The application process will look at income, employment status, essential spending, household spending, shopping, and travel expenses. Following a successful application, the tenant can access the fund again after three months. This is up to the maximum limit of £750 per household within twelve months. How do people apply? By calling 01226 774270. By emailing tenantsupportservice@berneslaihomes.co.uk. By applying online on the Berneslai Homes website. |
