Have your say on which features you would like to see in a new telephone system. Have your say on what you think should be part of the new phone set-up. We want this to be the best for our patients and the practice. Thank you for filling this questionnaire.What would you like to see in a new system? Option to check or cancel appointments without needing to speak to a receptionist Optional Keep position in the queue with a call back option Optional Option for certain groups of patients (like patients on the palliative care/end of life register) to be bumped up the queue Optional Menu option (press 1 for appointments, press 2 for results, etc) Optional Receive real-time updates on your position in the queue Optional Receive information about the practice and services while waiting in the queue Optional Other Optional