Update on the new phone system – We have a date!

A white telephone on a blue background with two QR codes leading to the page with surveys for the new telephone system

We have received a date for our new system to go live. It is finally getting closer. This also means this will be your last chance to have a say about our current system and about the features you would like to see in the new system. You can find the surveys here:

We have a date!

We already reported we were preparing for a new telephone system which would hopefully improve the experience for our patients and staff alike.

We have now received a date for the new system to go live!

The last preparations will take place on Monday 12 August and the system should be active from Tuesday 13 August.

We are really excited.

If you wish to have a say in the features the new system has, please fill in the surveys as a matter of urgency. Only then can we take your views into account.

You can scan the QR code, or you can find the surveys here:

So, what is the date?

We have been informed the last preparations will take place on Monday 12 August and the new system should be live by Tuesday 13 August. We are very excited about this and hope this will improve the experience for our patients and the team as much as we hope it will.

So, have your say now if you haven’t already. We can only take your views into account if you share them with us!